Mileham Mutual Aid
Last updated on 21 Sept
This website and community aid initiative is being organised by Mileham Parish Council, via a sub-committee of Mileham residents.
The aim of the group is to put people in touch with each other - those who need assistance and those who are willing and able to provide help within Mileham. This initial phase consists of trying to find out who would like to volunteer and who are the most in need of help. It is important to recognise that with limited resources we need to focus on certain categories of vulnerable people.
If you are Social Distancing and are capable of all normal activities (e.g. shopping, posting letters) then we'd ask that you carry on following government guidelines. As long as you are healthy, you are very welcome to volunteer to support others in the village.
If you have received a letter from the NHS stating that you fall into an 'extremely vulnerable' category, then the new NHS support network will be providing you with help and assistance in the days and weeks to come. Consequently, you do not need to register for help on this site.
However, if you :-
i) are self-isolating as someone in the household has symptoms of Covid-19, can't go out at all and have not found alternative means of getting essentials (e.g. on-line shopping, friends, neighbours, relatives)
ii) are normally dependent on others but, due to Covid-19, can no longer cope - e.g. you don't have access to on-line shopping at all, or the person/carer who normally does your shopping is ill
then please register using the link or phone number below.
Any help available will be entirely dependent on the number of volunteers available, their capabilities and even whether or not they become ill. Consequently, until we've matched the number of volunteers with those who need help, we cannot guarantee anything. If you do not genuinely need help, then please don't register.
The type of help that may be available would be collecting food and/or medication and delivering it as far as the front door, or being part of a telephone/email support group for people confined to their homes. We will not be asking volunteers to enter your home under any circumstances, and will need to ensure that appropriate hygiene precautions are observed. This protects both our volunteers as well as you.
We do not provide medical advice or counselling, although some useful links to official web sites can be found on the Resources Page.
In order to help support those who are in need, volunteers will be crucial. This will need coordination so that we can try and ensure that no-one is overlooked. It is also essential that everyone is kept safe by following the official guidance for not spreading this virulent virus.
If you would like to help in any way, please complete the Volunteer Form in the first instance.
Registering as someone who needs help
You can register using the Help Request Form. You can also register on behalf of someone else (e.g. if they don't have internet access). If neither of these options is viable, then you can ring 0330 159 6635. If there is no answer, please leave your contact details and someone will get back to you.
Keeping in Touch
You can keep in touch through a number of channels:
Check for news and updates on our Resources page
There is also a mailing list for registered volunteers.
Read the guidance on how to best support people safely and our Risk Assessment.
See our Visual Guides for volunteers and for vulnerable residents requesting help
Further links and government guidance can be found on the Resources page
This postcard was delivered to Mileham residents on 27 March.
Mileham Mutual Aid is inspired by the Covid-19 Mutual Aid UK community support network.
PLEASE NOTE: Although Mileham Mutual Aid is a Parish Council initiative, it is run entirely by volunteers and not medical professionals. We are all community members wanting to support the most vulnerable with errands, information distribution and emotional comfort. For up to date medical advice you should continue to check the NHS website for further announcements.
PRIORITISE SAFETY: Community care is about preventing the spread of Covid-19 and providing support for the most vulnerable. Before engaging in a mutual aid project, please familiarise yourself with NHS and WHO guidelines on how to support others without spreading the infection. Those who are self isolating can, if they wish, get involved in online or phone based organising.
LIABILITY: Mileham Parish Council/Mileham Mutual Aid accept no liability for the information or links on this website nor for the actions of any volunteers. We must emphasise that this group is only trying to co-ordinate a helpful response. This group cannot guarantee the provision of any services, as we are totally reliant on the goodwill of volunteers. Consequently, we are not responsible/liable in any way for ensuring that people receive services or for any loss or damages people may incur by volunteering or by using any service offered by the group.